Tatum Ranch Auto Repair

5

I prefer to take my car to Wilhelm instead of the dealer because of Mike. He is very professional and provides excellent service!

5

Wonderful customer service people. Really care about your car.

5

Arrived on time for my 3:00 appointment and the oil change was done within a half an hour. With my experience with other car service companies, the appointment time means nothing and you have to wait until they get to your car...so what is the point of having an appointment?

5

Been coming here for a couple of years for 2 of my cars. Staff always friendly and know who you are. Reasonable prices and seem to really care about your vehicle almost as much as you do.

5

Wilhelm has always been a pleasure to do business with. The customer service is top notch, they explain what needs to be done, when they say they are going to call they do, reasonable fees, and it is conveniently close. What else can you ask for? Mike runs a good shop. Thanks, Mark

5

Courtious, fast and great quality......

5

I came into the shop telling Mike that my 04 Honda CRV had never had any kind of "full" checkup. 75,000 no brakes, no hose or belt replacements. All I've done is the standard stuff... oil changes, one set of tires, and a couple of batteries. And more trips up the mountains to Flagstaff than I can count so I felt certain I needed new brakes. I told him I had a big road trip where I'll be putting on about 4k miles and I needed to have everything looked at. I figured I might as well give him a check for $2,000 right away because I thought that whether it needed it or not... they would recommend it. $485 is all I spent and in truth I could have spent no more than the cost of an oil change because he said the fluids didn't all need to be changed for another 5k miles. I almost had to talk him into doing that! I figured that by the time I got back from the trip I would need it... so why not get it done now. Especially since I spent so much less than I expected. But I was floored. I'm always leery of car repair places (sorry Wilhelm), but the honesty and integrity that I experienced, was so welcome, I will absolutely bring my car to Wilhelm for as long as I live in AZ. Thank you Wilhelm and thank you Mike!

5

I appreciate the fact that Mike and Ernie at Wilhelm were very patient while I took several days to make a decision whether to have my vehicle repaired. Because the van is very old, my final decision was not to, but because of the way that I'm treated every time that I come in, I will definitely be back for all future repair needs. Thank you!

5

As always polite service the second I walked thru the door. VERY fast callback with detailed description of repairs needed and repairs were finished well ahead of time. As much as I hope my vehicle won't need any repairs, if it does I'm headed back to Wilhelm.

5

Excellent. The service we receive from Wilhelm is exceptional. Mike, Ernie & of course Doug are courteous, knowledgable, fair and always honest. A true pleasure to deal with. Unfortunately, our cars are old which require lots of upkeep and money. At least our funds are going to a great bunch of guys!