Tatum Ranch Auto Repair

5

Honesty is the best policy certainly applies here. I took my car in for them to diagnose squeaking sounds I heard. After looking at my car, they found numerous problems. However, they felt that my problems would be covered under the manufacturer's powertrain warranty and suggested I take it to the dealer to evaluate. I did take my car to the dealer and yes all the issues were covered under the Powertrain warranty and cost me nothing. Now, they could have avoided that suggestion and had me pay over $1,000 in repairs on a 4 year old car with only 42,000+ miles on it, but they did not. I sure appreciate how they think of the customer first and their profits secondarily.

5

Customer service on the phone and at the front desk was great and service was done on time. Rewards program is also a bonus.

5

Super repair service and wonderful management at Wilhelm! Mike, thank you for your great advice on our car service needs and superior service.

5

Wilhelm is absolutely FIVE STAR!

5

The appointment I made over the phone apparently was not put on the schedule, but the staff accommodated me without a hassle. The estimate was under by $.60, so that was awesome. They called me to update me on the progress of the work being done. As I was waiting for my pickup ride, a lady sat beside me and said she had been using Willheim for 7 years, and never had any issues. That says it all.

5

Great job! We had our explorer repaired and the job was done quickly and excellently.

5

Great service. Professional team. Wish you had opening hours on the weekends or later time slots available during week days.

5

They did an amazing job with our car and Ernie provides the best customer service! 5 stars!!!

5

Thank you once again for getting us in for our repair on such short notice. We always have the confidence that you find the issue and resolve it. Your service is consistently great. We definitely recommend Wilhelm for knowledgeable, honest and fair auto repair work!

5

Great job by the team Ernie, Michael and Amar