I am so glad to have found Wilhelm; the service is always first class, courteous and almost more than one could expect.
Just moved here and tried Wilhelm. They provided excellent customer service, car was done fast and they took precautions such as putting down paper mats to not get the floor mats dirty. Very satisfied.
Your staff was courteous and helpful when we dropped our car off overnight for an oil change and tire rotation. They called with the recommended work that should be done based on the inspection. They explained things well and accepted our decision about what to do today and what to defer to later without a bunch of high-pressure tactics. When some of the parts came in at a higher price than the estimate, they marked them down to match the original estimate!
In by 11, out by 2:30. And I was a walk-in. That's pretty good!
I have taken both of our cars to Wilhelm Automotive Tatum Ranch for a number of years now. The models we drive may have changed but the outstanding personnel attention to details and the key service issues are never overlooked. I just want to know what happened to that 12 donut???? THESE GUYS NEVER DISAPPOINT,THEY DO A GREAT JOB. THANKS AGAIN ERNIE.
Great service.... as usual. Tom T.
We were very pleased with the results. They gave Us options and we didnt feel pressured into things.
As always, a pleasure to deal with. Top, knotch service, communication, etc. Always take the edge off frustrating issues with our family's old cars. Overall, true professionals!
Thanks for getting me in for my regular service and keeping my travel schedule from having to be changed
your service was excellent as usual